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Privacy Policy

(Effective date: October 28th, 2023)

Primecare Home Care Services, Inc. and its subsidiaries and affiliates (collectively “Primecare”, “Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this website privacy policy (“Privacy Policy”). This Privacy Policy describes the types of information that we may collect from you or that you may provide when you visit our websites, and our practices for collecting, using, maintaining, protecting, and disclosing that information.  This Privacy Policy is subject to our Terms of Use, which is available via a link at the bottom of the home pages of our websites.  This Privacy Policy also provides information
about your rights and how you can contact us to exercise those rights or ask questions about the manner in which we have handled your information.


By visiting and other websites on which these Terms of Use reside or are linked that are operated by Primecare (the “Websites”), you are consenting to our collection, use, and disclosure of your information as described in this Privacy Policy.  From time to time, we may modify this Privacy Policy in our sole discretion by posting a revised policy on the Websites.  We may post a notice on the homepage of our Websites to notify visitors of any material change to this Privacy Policy.  You are expected to check this page each time you visit the Websites, so you are aware of any changes, as they are binding on you.


Information to which this Privacy Policy Applies
This Privacy Policy applies to the following information that we collect:


  1. On our Websites;

  2.  In email messages between you and the Websites; and

  3. Through cookies included on the Websites.

Information to which this Privacy Policy Does Not Apply
This Privacy Policy does not apply to information otherwise collected by the Company; or by any third party, including through any application or content (including advertising) that may link to or be accessible from the Websites.


Types of Information We Collect

We collect several types of information from and about users of our Websites, including information:

  1. By which you may be personally identified, such as your name, email address, postal address, telephone number, and any other information which you submit voluntarily to us (“Personally Identifiable Information” or “PII”). You may decide whether or not to provide us with PII, but if you choose not to do so, you may not get full functionality from the Websites.

  2. About your Internet connection, the equipment you use to access our Websites and usage details (g., language), and browsing history, such as your navigation within the Websites and which portion(s) of the Websites you used the most.

How We Collect Information
We collect this information in the following ways:

  1. Directly from you when you voluntarily provide it to us; and

  2. Automatically when you navigate through the Websites (g., information collected through cookies).

Information That You Provide Voluntarily
We may collect PII information which you submit voluntarily to us.  We collect this information directly from you when you provide it to us, such as, for example, when you provide the information:
1. On the Websites contact form.
2. When you subscribe to a newsletter on the Websites.
3. When you otherwise submit it to us, such as when you send us your resume.
4. We may also ask you for information when you report a problem on our Websites.

Non-Personally Identifiable Information Collected Automatically
We use cookies to collect and provide to Google Analytics and WordPress certain anonymized information about your equipment, browsing actions, and patterns, when you navigate through and interact with our Websites, including, for example, the following types of non-personally identifiable information:


  1. Details regarding your visit(s) to the Websites (g., pages visited),

  2. Browser information (g., browser name, viewport, or viewing pane); and

  3. User information (g., language).

For information regarding how Google uses data when you use our site, see

By utilizing this website, you consent to the use of such automatic data collection techniques (e.g., browser cookies).  Browser cookies are small files placed on the hard drive of your computer.  You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.  Please note that if you turn cookies off, some of the features that make your site experience more efficient may not function properly.

How We Respond to “Do Not Track” Signals
We do not track our visitors over time and across third-party websites.  As a result, we do not respond to Do Not Track signals.

We do not sell visitors’ PII. We may use and/or disclose PII we collect about you as follows:

  1. To present the Websites and its contents to you;

  2. To provide you with information, products, and/or services that you request from us. For example, if you complete and submit the Contact Us form for information about a particular service, we will use the information you submit to provide you with that information. Examples may include:

    1. Treatment: We may use your information to provide you with patient care and/or other health-related services.

    2. Operations: We may use your information to run our agency, improve your care, and/or contact you, when necessary.

    3. Payment: We use your information to bill and receive payment from health plans and other entities.

    4. Only aggregated, anonymized data is periodically transmitted to external services providers to help us improve the Websites, related applications, and our service. Our service providers who work on our behalf, do not have independent use of the information we disclose to them, and have agreed to comply with this Privacy Policy.

  3. To fulfill any other purpose for which you provide PII.

  4. To our contractors and/or vendors, but only for the reason(s) for which you submitted the information to our Websites. These contractors and/or vendors are bound by contractual obligations to keep PII confidential and only use it for the purpose for which we disclose it to them.

  5. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.

  6. To enforce or apply our Websites Terms of Use.

  7. To comply with any court order, law, legal process, to respond to any government or regulatory request, and/or to protect or defend our interests or the interests of users of our Websites.

  8. If we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

  9. To a buyer or other successor in the event of a material change in ownership.

  10. In any other way we may describe when you provide the information.

  11. For any other purpose with your consent.


We may use the anonymized information we collect through cookies (e.g., anonymized web browser, operating systems, pages visited) to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.




We have implemented physical, technical, and administrative safeguards to protect the security of the PII that you submit to us through our Websites from accidental loss and unauthorized access, use, alteration, and disclosure.  We will only retain PII for the length of time necessary to fulfill the purpose for which the PII was submitted or longer if required by law.


The security of the information we collect about you also depends on you.  For example, you are responsible for keeping any passwords related to all of the Websites confidential. The transmission of information via the Internet is not completely secure.  We cannot guarantee the security of your PII when it is being transmitted to the Websites.  Any information which you transmit to the Websites is at your own risk.  We are not responsible for the circumvention of any privacy setting or security measures contained on the Websites.




These Websites are not intended for children under 13 years of age.  No one under age of 13 may provide any personal information on the Websites.  We do not knowingly collect personal information from children under 13 years of age.  If you are under 13 years of age, do not use or provide any information on the Websites or on or through any of the features on the Websites or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username.  If we learn that we have collected or received personal information from a child less than 13 years of age without verification of parental consent, we will delete that information.  If you believe that we might have any information from or about a child less than 13 years of age, please contact our Compliance department as follows:


Compliance Department

Primecare Home Care Services, Inc.
50 Hurt Plaza, Suite 1650

Atlanta, GA 30303

(678) 884-9617




Occasionally, at our discretion, we may include links to third-party sites on our Websites.  In addition, third-party websites may link to our Websites.  This Privacy Policy does not apply to the privacy practices of any third-party website that may be linked to our Websites.  Please be advised that the privacy policies of websites that link to our Websites would apply to your activity on any such third-party websites.  These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

We seek to protect the integrity of our site and welcome any feedback about the third-party website links included on our Websites. You may provide such feedback via the Contact Us link on the homepages of our Websites.




To the extent that any of the information we collect on our Websites constitutes Protected Health Information (“PHI”) under HIPAA, we will comply with the requirements of HIPAA and its implementing regulations. 




If you have any questions, comments, or complaints regarding the Company’s Privacy Policy, or would like to request access to, correction of, or deletion of any PII that you have provided to us, please contact us as follows.  We may not accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.


Compliance Department

Primecare Home Care Services, Inc.
50 Hurt Plaza, Suite 1650

Atlanta, GA 30303

(678) 884-9617

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